Friday, November 16, 2012

Terrible Customer Service

Hey guys, quick post which I might try to make it look better later
Terrible Customer service story....HERE WE GO:
On Wednesday I was informed that there was a sale on the PSN or play station network for a game I wanted, that was only 5$. I logged into my account and found my "virtual" wallet was empty because I had not bought anything on there recently. I could not just use my credit card directly, I had to put 5$ in my wallet from my card, then use that wallet to buy it. Thought that was annoying, but annoyance was only beginning.
Eventually I was able to log in to my account, verify my card details (because I had gotten a new one in the last few months) hit the add 5$ button and....."Warning, card error, please verify correct entered data"...I checked it...then checked again...then again...and again...It never took it.
I called customer service, big help they were, "Did you enter the exact address you are living at?"...No I entered one I saw in the news paper...So no help there, was not gonna be able to add funds with my card, and also they said I should call my bank if something was wrong with the card, which I doubted because I use that card every day, and use it for online things once every other week
I then thought to go to gamestop.com and order the fund in the form of a gift card, since that also is a way to get funds in the virtual wallet. I saw I could just get it online, so I filled out all the information, which I have used to buy games on their website before, double checked it was all correct, and sent the order. I then went to my bank, and saw the order on my card, which means it went through....
Then the next morning, I got an email saying it was canceled, but not why it was canceled, and I had to call in to find out. I had to wait on hold for 20 minutes, before I got to a person. Giving them my account number, my order number, and talking through it I got...my card approval didn't work. Even though they sent the authorization and showed up on my card, they said something got hung up, and instantly canceled it...
So I call my bank and wait for another 20 minutes, confirm my address is correct, and ask if they have got any authorization requests. They say no, and that it should all be working now (even though they didn't do anything). So I say fine, and just try placing the order on the Gamestop side of things again...
Then 4 hours later I get another order canceled email. I call in again and wait even longer, to have someone to talk to. They keep saying, "did you enter everything correctly" which on my 4th try at all this is very hard to just say "yes" to. Eventually she says, "Oh you just tried again too soon" I said is 12 hours too soon? and she said yes, "You can only make an order ever 48 hours"...48 HOURS? So you messed up, and I can't try again for 48 hours? Did you not hear about the part where I WANT TO GIVE YOU MONEY AND YOU AREN'T TAKING IT?
Reminder, this is to buy a 5 dollar game from an online store, and I have jumped through 4 different hoops, and am back to where I started, so thanks customer service, thanks alot...

Sunday, July 29, 2012

3 New Files

During my last recording session I was able to make three files. They were all unscripted, and are using the doors template I mentioned in my previous posts. If you like the style, and have any ideas of your own, let me know.

In this file, you will meet a dragonness in her treasure trove. She will let you enjoy the site of her lovely form, and she will share some secrets of magic she knows. Then as a special treat, she will allow you to become a female dragonness just like her. If you are a lady, enjoy dragons, or both, feel free to try out this file! (This file was suggested by a close friend!)
Dragonness Here

In this file, you will meet a confident lion in his cabin. He will let you sit next to him as he tells you his secrets to being confident, to being humble, to grow as a person. He will show his power, yet will also be happy to take you on as a student. If you feel you need greater confidence, this is the file for you. (This file I had been thinking of, and a friend suggested one similar, so it is also based on a suggestion)
Lion Here

In this file, you will meet a playful otter in a gym pool. He will get you to join him in the pool, he will talk about all the different strokes, he will talk about how hard he works every day, and he will tell you how he expects you now to join him. He also will suggest you wear something tight to swim without resistance. If you want to get serious about swimming every day for exercise, this is the file for you. (This file was meant to build on the panther file, with someone pushing you to work out more then just introducing you. Also had a suggestion for it, which helped me put my thoughts together)
Otter Here

As you can see, all of these files were made off suggestions. Suggestions make me work harder, so if you have one, and want to see a new file soon, just let me know. See you all later!

Tuesday, July 10, 2012

Wolf Swap

Hey guys, need to get a bit personal for a second. I have made a new file that explores some sensative topics. I will not be posting a link to it here as I normally do, because I want to talk to each and every person that wants to try it. I also am going to make the description a bit vague, because I want to keep this blog classy, and also to increase your curiosity even more so.

It is a file about...switching, switches, and being switched. To enjoy this file you have to like wolves for one, but mostly you have to be someone that can role with any scenario, no matter what is taken from you or given to you. It is also very sexual, so you have to be ready for a bit of excitement as well, more so then normally when listening to my files. Also sadly men only for this file, though if it sounds interesting to you ladies, I would love to make a version for you as well.

I recorded this file with a different thought process, which means a different tone of voice, more excitement behind it, so I would love to hear the opinions of people that try it. If you are interested, send me a message on yahoo or skype. Talk to you soon!

-Frost
PS: In case you forgot
yahoo: dendwood
skype: Frost.endwood

Saturday, June 30, 2012

Door to Mew's Realm

Yay, new stuff and it hasn't even been 2 years since my last new files. I have worked out a template for meeting spirits/guardians/sources of magic. This file is a means of showing off that template, as the meeting of the guardian is brief and unscripted, but still is a good means to show the power of the template.

For Pokemon fans only: This file places a door in your mind, which leads you to a realm of trees and tall grass. In this realm you meet a pink creature known as a mew. This mew is the guardian of the simple realm, and you can talk with them about anything you desire related to Pokemon, you can get its help capturing your own Pokemon, they can even help you become your favorite Pokemon. This file is just the meeting of mew, the rest of what you do with them is up to you.

i This file is just the first in a long series of meetings I plan to do now that I have a strong scripted and recorded template laid out. Since I will be using it often, I would love to get your feedback on it. I would also love suggestions of guardians you want to meet, and realms you want to visit. I am always open to suggestions!

Enjoy.

HERE IT IS

Sunday, June 3, 2012

New File Magic Mushrooms

During my last recording session I was able to make two files. This one had less of a script, but it is an idea I use very often with people I work with. I hope to be making random little files like this much more frequently.

This file takes you down the rabbit hole so to speak. It leads you to a tree that has magical mushrooms growing in its roots. No they won't make you see things, instead they will make you grow and shrinking, depending on which one you have. If you ever wanted to explore the big or small world, here is your chance!

This file helps you get the mushrooms, and make it clear you will have them any time you need. If anyone wants a file where you actually use the mushroom, let me know and I'll think up a fun story. I am always open to suggestions!

Enjoy.

HERE IT IS

New File Panther Gym

Hey Guys. I know it has been a few years, but getting a job does that to you. Luckily I just moved a little while ago, and now have much more free/personal time to record with.

This file uses the a motivational Panther spirit to get people excited and motivated to work out, by meeting a large, show off type gym owner, in the form of a Panther. He welcomes you to the world of working out, and gives you a tour of his own place

This file contains the first meeting with the Panther, and repeat listens are suggested every time before you head to the gym. If you think I should do another file where you meet up with the panther to show off your progress, let me know!

Enjoy.

HERE IT IS

Monday, June 20, 2011

You got JOB

Hey everyone, I just wanted to let you all know....I GOT A JOB *parade music plays*

It is at a company called Parasoft, they work with software automation. I will probably learn much more about the company after working there for a while, but I still am excited to work there as it sounds like something I will enjoy being apart of.

My actual position name is Associate Customer Support. It means when customers have trouble with the company products, I will be there to help. I know that sounds like a basic job, but with a company so advanced and automated, I figure it will be a bit harder, but nothing I can't handle! Also they say it will get me visibility to other parts of the company, so I could easily move up quickly too!

My job hours are 8:30-5:30...however it is an hour drive there and back, along with traffic it means I have to be up by 6:30, out by 7 because of traffic, then traffic on the way home because of rush hour. Means not only I will be much more busy, but I will have to sleep earlier too. I am gonna try and get offline now by 10 or 11pst.

I don't know how much I will be allowed on messenger programs at work, so lets just say that for the first few weeks I won't be on at that time at all. Still maybe things will be easier once I know more about my job, so feel free to keep asking when I will be around.

I start on this Friday, June 24, so one last week of vacation left, gonna be enjoying it. Hopefully making some files, playing some games, talking to friends, though not too late as I need to get used to the new sleep cycle. Thanks for all the well wishes, and I am happy to still answer questions you have.

See you all around!